SMS Messaging & Consent Policy

Kirk Booher Enterprise LLC
DBA: OnGuard Security Solutions

Last Updated: January 2026

  1. Overview

OnGuard Security Solutions (“OnGuard,” “we,” “us,” or “our”) uses SMS/text messaging to communicate with customers, employees, applicants, and authorized contacts regarding security services, scheduling, billing, alerts, and account-related communications.

We are committed to complying with all applicable laws and carrier requirements, including the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and Twilio messaging policies.

  1. How We Collect Consent (Opt-In)

Consumers explicitly opt in to receive SMS messages from OnGuard Security Solutions through one or more of the following methods:

Submitting an online form on our website and checking an SMS consent checkbox

Providing written consent via electronic or physical documents

Initiating contact by texting our business phone number

Providing verbal consent during a documented or recorded phone call

Completing employee or contractor onboarding forms that include SMS consent language

Consent is not a condition of purchase or employment.

  1. Opt-In Disclosure Language

At the point of opt-in, consumers are clearly informed of the following:

They are consenting to receive SMS messages from OnGuard Security Solutions

Message frequency may vary

Message and data rates may apply

Consent can be withdrawn at any time

Sample disclosure language used:

“By providing your mobile number, you consent to receive SMS messages from OnGuard Security Solutions regarding services, scheduling, alerts, billing, and account-related communications. Message frequency may vary. Message & data rates may apply. Reply STOP to opt out at any time.”

  1. Types of Messages Sent

SMS messages from OnGuard Security Solutions may include, but are not limited to:

Service confirmations and scheduling updates

Security alerts and operational notifications

Billing, invoicing, and payment reminders

Employment-related communications (scheduling, onboarding, HR notices)

Customer support and response communications

OnGuard Security Solutions does not send unsolicited promotional or marketing SMS messages.

  1. Opt-Out Instructions

Recipients may opt out of SMS messaging at any time by:

Replying STOP to any SMS message

Upon opting out, the recipient will no longer receive SMS messages unless they choose to re-opt in.

  1. Help & Support

Recipients may reply HELP for assistance or contact us directly using the information below:

OnGuard Security Solutions
📍 5355 E 38th St, Indianapolis, IN 46218
📞 317-572-5777
📧 admin@weareonguard.com

  1. Privacy & Data Use

Mobile phone numbers and messaging data are used solely for legitimate business communications. OnGuard Security Solutions does not sell, rent, or share mobile numbers with third parties for marketing purposes.

All data is handled in accordance with applicable privacy and data protection laws.

  1. Recordkeeping & Compliance

OnGuard Security Solutions maintains internal records of SMS opt-in consent, including:

Date and time of consent

Method of consent

Source of consent

These records can be provided to Twilio or carriers upon request.