Yes. Our monitoring partner, Becklar Monitoring, runs fully redundant, UL-certified, TMA Five Diamond monitoring centers across the U.S. and Canada. If one center is hit by a storm or outage, signals roll over to another, and Becklar answers alarms in under 10 seconds on average. Our team is right here in Indianapolis.

Yes, most likely. Our monitoring center will promptly become aware of communication failures and other important situations with most of our communication services. As a rule of thumb, the system supervised hourly or daily, such as alarm, two-way voice and video monitoring, calling designated contacts. If your alarm system is damaged, there are several factors that may or may not enable the system still to respond, specifically systems equipped with ‘smash and crash’ awareness technology can still alert the monitoring station. Multiple layers of detection, communication and hardening enable the system to perform as intended in a variety of situations.

Yes, for a period of time. All of our security and fire systems have backup batteries and your system will continue to work even when power is lost.

If a criminal cuts power to your home, or if you have outage due powerline damage, is it wise to have UPS devices (uninterruptible power supplies) connected to Video Recorders and camera power supplies.

Yes, we offer a host of environmental detection devices. Our security systems can detect smoke and fire. We also have carbon monoxide detectors and flood sensors in case of flooding and freeze.

Yes, both of those are in the security realm. We use smart technology and customized apps which give our customers remote access via a smartphone to all their connected devices, such as garage doors, locks, thermostats and cameras. If you have a need for audio / visual sound systems, TV’s, home theater please notify us and we are happy to recommend you to a trusted affiliate partner.

Yes, and it’s free. Here’s how it works: 1) Free on-site assessment: we walk your property, listen to what worries you and map the risks, with no cost and no obligation. 2) A custom design with an itemized estimate: the equipment you need, no more and no less. 3) Professional install and 24/7 care: a clean install, training on the app, 24/7 monitoring through Becklar Monitoring and local service from our Indianapolis team. Sales visits are by appointment. Call (317) 572-5777.

We provide NO COST, NO OBLIGATION estimates, surveys and information as it truly allows us to maximize the value we provide to clients. We rather not see our clients purchase equipment that is improper or of little value. Its no fun to buy too much or the wrong stuff. Yet, it is worse not to buy enough equipment or a flawed design and the system is then unable to perform its intended function.

Yes. As long as you stay with us for monitoring, we will assist you in moving equipment or installing new equipment. We even have a FREE move program that you may qualify for.

Yes, but we do not offer any warranty on products you bought. We will guarantee our workmanship to be of the highest quality. These jobs usually prove that it is best to go with a supplier-installer.