SMS Messaging & Consent Policy
Kirk Booher Enterprise LLC
DBA: OnGuard Security Solutions
Last Updated: January 2026
- Overview
OnGuard Security Solutions (“OnGuard,” “we,” “us,” or “our”) uses SMS/text messaging to communicate with customers, employees, applicants, and authorized contacts regarding security services, scheduling, billing, alerts, and account-related communications.
We are committed to complying with all applicable laws and carrier requirements, including the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and Twilio messaging policies.
- How We Collect Consent (Opt-In)
Consumers explicitly opt in to receive SMS messages from OnGuard Security Solutions through one or more of the following methods:
Submitting an online form on our website and checking an SMS consent checkbox
Providing written consent via electronic or physical documents
Initiating contact by texting our business phone number
Providing verbal consent during a documented or recorded phone call
Completing employee or contractor onboarding forms that include SMS consent language
Consent is not a condition of purchase or employment.
- Opt-In Disclosure Language
At the point of opt-in, consumers are clearly informed of the following:
They are consenting to receive SMS messages from OnGuard Security Solutions
Message frequency may vary
Message and data rates may apply
Consent can be withdrawn at any time
Sample disclosure language used:
“By providing your mobile number, you consent to receive SMS messages from OnGuard Security Solutions regarding services, scheduling, alerts, billing, and account-related communications. Message frequency may vary. Message & data rates may apply. Reply STOP to opt out at any time.”
- Types of Messages Sent
SMS messages from OnGuard Security Solutions may include, but are not limited to:
Service confirmations and scheduling updates
Security alerts and operational notifications
Billing, invoicing, and payment reminders
Employment-related communications (scheduling, onboarding, HR notices)
Customer support and response communications
OnGuard Security Solutions does not send unsolicited promotional or marketing SMS messages.
- Opt-Out Instructions
Recipients may opt out of SMS messaging at any time by:
Replying STOP to any SMS message
Upon opting out, the recipient will no longer receive SMS messages unless they choose to re-opt in.
- Help & Support
Recipients may reply HELP for assistance or contact us directly using the information below:
OnGuard Security Solutions
📍 5355 E 38th St, Indianapolis, IN 46218
📞 317-572-5777
📧 admin@weareonguard.com
- Privacy & Data Use
Mobile phone numbers and messaging data are used solely for legitimate business communications. OnGuard Security Solutions does not sell, rent, or share mobile numbers with third parties for marketing purposes.
All data is handled in accordance with applicable privacy and data protection laws.
- Recordkeeping & Compliance
OnGuard Security Solutions maintains internal records of SMS opt-in consent, including:
Date and time of consent
Method of consent
Source of consent
These records can be provided to Twilio or carriers upon request.